Service overview
Make the return journey easier for your customer and your team.
DIEL collects an eligible item from a customer or business location and returns it to the designated merchant, or coordinates an exchange.
Service May Include
Scheduled collection
Item and pickup confirmation
Return transport
Proof of handoff
Ideal For
Retailers, equipment suppliers, online merchants, and businesses handling local returns.
Business Value
Resolve returns while protecting the customer relationship.
Starting at $39 for one pickup and return trip. Exchanges requiring a second item or additional stop receive a combined quote.