Shipping Policy

The orders are processed and shipped within 1-2 business days. We will contact the customer via email/phone number in case of any additional delays. An email notification will be sent containing the tracking number once the order is confirmed and shipped. The rates are displayed in US dollars. Please make use of an online converter if needed.

Domestic Shipments

You can enjoy the convenience of having your order delivered to your doorstep without incurring any additional shipping charges. This offer applies to all qualifying shipments within the United States, ensuring a hassle-free and cost-effective shopping experience.

International Shipments

We ship internationally. The international shipping carrier is DHL. The shipping rates are calculated and displayed on the checkout page along with an estimated delivery date. We offer Saturday deliveries.

• Delivery delays can occasionally happen.

Please contact the shipping carrier if you experience any extra delay.

The order may be subject to customs clearance charges, and we are not responsible for these additional charges.

Payment

We provide multiple payment options for your convenience, including credit/debit cards, mobile payments, and transfers. However, please note that we do not offer cash on delivery as a payment method. If you require assistance in selecting a suitable payment method, our team is readily available to assist you. Please feel free to reach out to us for any further support in choosing a convenient payment option.

Contact

If you have any questions or inquiries regarding your shipment, please do not hesitate to reach out to us at shipping@dielpi.com. Our dedicated team will be more than happy to assist you and provide the necessary information. Feel free to contact us via email, and we will promptly respond to address any concerns you may have regarding your shipment.